Please read the following Terms and Conditions (T&C) carefully as these provisions govern your access and use of the Website and any enquiries for Service you may wish to make herein.

  1. GENERAL
    1. The Website is owned and operated by 1300 Fixed Fee Pty Ltd (ABN 29 128 145 951), a company incorporated under the laws of Australia with its principal place of business at Suite 1A, 802 Pacific Highway, Gordon NSW 2072 (referred to as “Provider”, “us”, “we” or “our”).
    2. The terms and conditions set below apply to all persons (collectively referred to as “Users”, “you” or “your”):
      • accessing, viewing or using the Website, or submitting an enquiry to the Provider, or
      • engaging us for any of the following services through or in connection with the Website or by way of fax, email, mobile or other reading devices:
        • verification services;
        • notorisation services;
        • authentication services;
        • authentication services;
        • apostille services;
        • legalisation services;
        • any other services that may be offered by the Provider from time to time.
    3. By becoming a User, you hereby acknowledge that you have read and understood, and agree to be bound by, the T&C. This version represents the most current version of the T&C.
  2. DEFINITIONS
    1. In the T&C, the following terms shall have the following meanings:
      • Content means any and all information, text and images displayed on the Website;
      • Force Majeure Event means any event or circumstance or combination of events and circumstances which is:
        • beyond the control of the party and is not a risk for which the party is responsible for under this T&C; and
        • cannot, or the effects of which cannot, be prevented, overcome or remedied by the exercise by the party of a standard of care and diligence expected of the party;
      • Personal Information means any and all information which may be used to identify a User, including name, address and contact details;
      • Provider Content means all content of the Website supplied by the Provider including information on:
        • its Fixed Fee Packages;
        • articles and blogs;
        • social media posts;
        • FAQs
        • corporate background and contact details of the Provider;
        • other communications such as service announcements and administrative messages communicated to Users from time to time;
      • Services mean the services provided by the Provider in relation to the following:
        • verification services;
        • notorisation services;
        • authentication services;
        • apostille services;
        • legalisation services;
        • any other services that may be offered by the Provider from time to time.
      • Services Data means data pertaining to the Services which are listed on the Website;
      • Taxes mean any and all taxes, levies, duties, charges, including penalties, fines or any other levies imposed by any statutory authority under any jurisdiction in connection with the supply of Services;
      • User Data means any and all information, data and materials submitted or supplied by the User to the Provider;
      • Website means www.authentifier.com.au, and, where the context permits, any other applications utilising any platform through which communications may be made, whether through the User’s own initiative or as a response to the Provider’s advertisement or marketing or promotional efforts be it by online means or otherwise, including without limitation, telephone, fax, email, mobile and other reading devices.
  3. ELIGIBILITY
    1. In consideration of your becoming a User, you represent and warrant that:
      • you have the capacity to form a binding contract;
      • you are not a person barred from accessing or using the Website under the governing laws of the T&C; and
      • your access or use of the Website does not violate any applicable law or regulation.
  4. DESCRIPTION OF SERVICES
    1. The Website provides the following Content in relation to the Services:
      • Provider’s background information;
      • Online process in relation to engaging the Provider for the Services;
      • Table of fixed fees;
      • Articles;
      • Social media posts on Facebook and Twitter; and
      • Provider Content which is supplied by the Provider.
    2. Unless explicitly stated otherwise, any new services, features or applications made available from time to time by the Provider through or in connection with the Website shall be governed by the provisions herein.
  5. WEBSITE ACCESS AND USE
    1. In accessing and using the Website, you expressly acknowledge and agree that:
      • the Website is offered, supplied and provided on an “as-is” and “as available” basis, and the Provider assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any User communications or personalised settings;
      • you understand that the Website may include software as well as security components that permit digital materials to be protected, and that your access of the Website is subject to such software usage rules set by the Provider and/or its licensors. The Provider makes no warranty that any errors in the Software will be corrected;
      • you are responsible for obtaining access to the Website and that access may involve third party fees (such as Internet service provider or airtime charges). You are responsible for those fees and in addition, you must provide and are responsible for all equipment necessary to access the Website;
      • you may not:
        • forge headers or otherwise manipulate identifiers in order to disguise the origin of any content or data transmitted through the Website;
        • isrupt the normal flow of dialogue, cause a screen to “scroll” faster than other Users are able to type, or otherwise act in a manner that negatively affects other Users’ ability to engage in real time exchanges;
        • interfere with or disrupt the Website or servers or networks connected to the Website or disobey any requirements, procedures, policies or regulations of networks connected thereof;
        • take any action that places an unusually large load on the infrastructure of the Website, or bandwidth connecting to the Website, or take any action that includes the use of any data accumulation, tool, robot or spider to compile, disseminate, extract, process, monitor or copy any web pages;
        • intentionally or unintentionally violate any applicable local, state, national or international law; and
        • ttempt to override or circumvent any of the usage rules embedded into the Software or those provided herein.
    2. subject to clause 9, any material downloaded or otherwise obtained through the Website is done at your own discretion and risk. You will solely be responsible for any damage to your computer system or loss of data that results from the download of the same.
  6. WEBSITE CONTENT
    1. In viewing the Content of the Website and in submitting or attempting to submit any order in relation to the Services through or in connection with the Website, you expressly acknowledge and agree that:
      • all Services Data and Provider Content compiled by the Provider are provided for guidance only, and no advice is understood to be given to you by the Provider;
      • under no circumstances will the Provider be liable in any way for any Content, including, but not limited to, for any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available through or in connection with the Website. You are not entitled to rely or act upon such Content and/or use them as a basis for any cause of action in law or otherwise;
      • the Content may be subject to change without notice and does not take into account your objectives, personal or commercial situation, requirements or needs, or any statutory obligations or requirements which may be required to be observed in your jurisdiction;
      • in displaying Services Data on the Website and providing the Services through or in connection with the Website, the Provider:
        • does not in any way recommend any Services to the User; and
        • does not in any way offer preference of one Service over another; and
      • the Provider has no control, authority or influence over any third party including but not limited to the Australian Department of Foreign Affairs & Trade, universities and other teaching institutions and embassies and high commissions and cannot be held liable over the acts or omissions of the same. You expressly acknowledge and agree that you will not hold the Provider legally or otherwise responsible for the conduct of any such third party.
    2. To the fullest extent of the law, the Provider expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to any warranty of merchantability, fitness for a particular purpose or correspondence to particular descriptions in respect of any Content displayed on the Website.
    3. No advice or information, whether oral or written, obtained by you from the Provider or through or from the Website shall create any warranty not expressly stated in the T&C.
  7. SERVICES
    1. The Services are set out in the Authentifier Packages Table.
    2. The Engagement Process in relation to the services is set out in the Authentifier Engagement Process.
    3. Subsequent to receipt of the Services Data, all User Data relevant to the Services including Personal Information and credit card details, shall be forwarded to the Provider for review and processing. Accordingly, you expressly acknowledge and agree that:
      • the Provider is authorised to accept such User Data for such aforesaid purposes; and
      • the Provider may store such User Data and may, where required, charge your credit card as payment for the Services, where applicable.
    4. For the purposes of the T&C, any request for Services placed by you through or in connection with the Website shall be deemed an offer to the Provider to provide the nominated Service subject to availability and the Provider may accept, amend or reject your request in whole or in part.
  8. USER DATA
    1. In supplying your User Data to the Provider for any reason whatsoever, including supply of your User Data for, you expressly acknowledge and agree that:
      • you are solely and entirely responsible for any and all User Data that you provide in the enquiry or reservation form on the Website, or any User Data that you upload, post, email, transmit or otherwise make available to the Provider;
      • you must ensure that all such User Data, including any credit card information submitted, is true, accurate and current, and is complete in all respects;
      • you are required to update any changes to your User Data by way of an email to the Provider;
      • you must not upload, post, email, transmit or otherwise make available any User Data:
        • that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, pornographic, obscene, libellous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable;
        • that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under non-disclosure agreements);
        • that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
        • that comprises unsolicited or unauthorised advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation;
        • that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; or
        • that purports to impersonate any other person or entity, including, but not limited to, any other User, the Provider’s official, employee, consultant, guide, host or any other representative, or falsely state or otherwise misrepresent your affiliation with any person or entity.
    2. You further expressly acknowledge and agree that:
      • while all User Data supplied through the enquiry form is supplied using secure data protection processes, the transmission of information through the Internet is never entirely secure. The Provider shall use its best efforts to protect your information but is unable to guarantee the security of any such information submitted or provided through the enquiry form; and
      • any submission or provision of User Data is accordingly made at your own risk and that the Provider disclaims any and all liability for, or arising in connection with, any interception, ‘hacking’ or other unauthorised access of such User Data through the Website by any unauthorised third parties.
    3. You also expressly acknowledge and agree that the Provider may access, preserve, and disclose all User Data to appropriate authorities or parties if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to:
      • comply with legal process;
      • enforce the T&C;
      • respond to your requests for customer service; and
      • protect the rights, property, or personal safety of the Provider, other Users and/or the public.
    4. You understand that the technical processing and transmission of User Data may involve:
      • transmissions over various networks; and
      • changes to conform and adapt to technical requirements of connecting networks or devices.
  9. EXCLUSION OF LIABILITY
    1. You expressly understand and agree that the Provider, its subsidiaries, affiliates, officers, agents, co-branders or other partners and employees shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss or profits, goodwill, use, data or other intangible losses, even if the Provider has been advised of the possibility of such damages, resulting from:
      • the accessing of, or the inability to access, the Website or the reliance, or the inability to rely, on the Content, including any Services displayed on the Website;
      • unauthorised access to or alteration of any of your transmissions or User Data; and
      • any other matter relating to the Website or the Content displayed on the Website or communicated to you.
  10. INDEMNITY
    1. You agree to fully indemnify, defend and hold the Provider, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any and all claims or demands, liabilities, damages, losses, costs and expenses, including reasonable attorneys’ fees, made by any third party due to or arising out of your:
      • access and use of the Website;
      • use of the Services;
      • violation of this T&C; or
      • violation of any rights of another.
  11. PROPRIETARY RIGHTS
    1. All intellectual property rights on the Website or embodied in any Content are owned by the Provider, as appropriate, and you are required to abide by all intellectual property right notices contained on the Website.
    2. Except to the extent otherwise specifically authorised by the Provider and/or the author or creator of the Content:
      • you may not copy, modify, translate, publicise, reproduce, exploit, broadcast, transmit, distribute, perform, display or sell any of, or any portion of, any or all Content displayed on the Website or supplied to you, or create any derivative works thereof, and you may not use any of the Content in connection with any commercial endeavours, whether in whole or in part;
      • you may only retrieve and display any Content on a computer screen, print individual pages on paper, photocopy and store such pages in electronic form on disc (but not on any server or other storage device connected to a network) solely for your personal use; and
      • you may not alter the text, graphics, images, audiovisual or any other materials contained on the Website or embodied in any Content.
    3. Any unauthorised reproduction, publication, further distribution or public exhibition of the Website or all Content contained therein, in whole or in part, is strictly prohibited.
  12. GENERAL PRACTICES REGARDING USE AND STORAGE
    1. You expressly acknowledge and agree that:
      • the Provider may establish general practices and limits concerning use of the Website, including without limitation the maximum number of days and months that User Data submitted by you will be retained by the Provider, the maximum amount of User Data that may be submitted by you and the maximum number of times and the maximum duration for which you may access any Content on the Website in a given period of time; and
      • the Provider has no responsibility or liability for the deletion or failure to store User Data, including any descriptions, profile, or other information or communication posted by you, or obtained or procured from or through the use of the Website.
  13. MODIFICATIONS TO THE WEBSITE, CONTENT AND T&C
    1. The Provider reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Website or any part thereof, including the provision of any services and any Content, with or without notice. You agree that the Provider shall not be liable to you or to any third party for any such modification, suspension or discontinuance of the Website.
    2. The Provider reserves the further right to make any amendments to the T&C at any time in its sole and absolute discretion, with or without notice to you. The most current version of the aforesaid documents as posted on this page shall supersede all previous versions.
    3. It is your responsibility to check regularly to determine whether a new version of the T&C has been uploaded. If you do not agree to any revisions pursuant to the upload of a new version of the T&C, then you must immediately stop using the Website.
    4. You agree that the Provider shall not be liable to you or to any third party for any such modification, suspension or discontinuance of the Website, and/or amendments to the T&C. Your continued use of the Website after such modifications or amendments shall constitute an acceptance of your agreement to be bound by the T&C, as amended.
  14. SUSPENSION AND TERMINATION
    1. You agree that the Provider may, under certain circumstances and without prior notice, suspend or immediately terminate your access to the Website and remove any associated User Data thereof.
    2. Cause for such suspension or termination shall include, but not be limited to:
      • breaches or violations of the T&C, Privacy Policy and/or any other incorporated agreements or guidelines;
      • requests by law enforcement or other government agencies;
      • discontinuance of the Website (or any part thereof); and
      • unexpected technical or security issues or problems.
    3. You agree that all such suspensions or terminations shall be made at the Provider’s sole discretion and that the Provider shall not be liable to you or any third party for any such suspension or termination.
  15. OFF SITE LINKS
    1. In order to offer increased value to our Users, the Website may provide, or third parties may provide, links to other websites or resources, including websites of Vendors, which you may access at your sole discretion.
    2. You understand and acknowledge the Provider has no control over such sites and resources. In this respect, you also acknowledge and agree that the Provider is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, services or other materials on or available from such sites or resources.
    3. You further acknowledge and agree that the Provider shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
  16. EMAIL POLICY
    1. We will not respond unless required to do so by law to any email sent to us which contains threatening, abusive, malicious, pornographic, obscene, defamatory or otherwise illegal or inappropriate material. We reserve the right to take such action as we in our sole discretion deem fit in respect of such material.
    2. We will not disclose any personal information under any circumstances of any staff, employee, contractor or worker of the Provider and/or the Provider’s associates. Where appropriate we will endeavour to respond to all emails within 3 days of receipt, but we cannot and do not guarantee to respond to any emails. All emails will generally be stored for 12 months after which time they will automatically be deleted. Any email sent to the incorrect destination is liable to be deleted immediately.
  17. PRIVACY POLICY
    1. The use of any data collected from you is subject to our Privacy Policy, which is incorporated into this T&C by reference.
  18. NOTICES
    1. All communications made by the Provider to you, including communications made in respect Services, shall be made to your nominated email address.
    2. Additionally, unless you expressly inform us otherwise, the Provider may communicate with you by providing you with notices regarding updates, changes or additions to the Website, Products or services offered through or in connection with the Website.
  19. GOVERNING LAW AND JURISDICTION
    1. This T&C and any obligations arising out of or in relation to the T&C shall be governed by and construed in accordance with the laws of the Commonwealth of Australia and the state of New South Wales.
    2. You understand, agree and acknowledge that the courts of New South Wales are to have exclusive jurisdiction to settle any dispute (including claims for set-off and counterclaims and disputes relating to any non-contractual obligations) which may arise out of or in connection with the T&C and for such purposes irrevocably submit to the jurisdiction of the aforesaid courts.
  20. ENTIRE AGREEMENT
    1. The T&C constitute the entire agreement between you and the Provider and govern your access and use of, or purchase through or in connection with, the Website, superseding any prior agreements between you and the Provider.
    2. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other services of the Provider, affiliated services, third-party content or third-party software.
  21. WAIVER AND SEVERABILITY OF TERMS
    1. The failure of the Provider to exercise or enforce any right or provision of the T&C shall not constitute a waiver of such right or provision.
    2. If any provision of the T&C is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the T&C remain in full force and effect.
  22. VIOLATIONS AND INFRINGEMENTS
    1. Any violations or infringement of the T&C should promptly be reported by the User by emailing the Provider at [email protected].