1. Are there any ‘hidden fees’?
None whatsoever. We do not even charge for disbursements. Our fixed fee is all you need to pay.
Click HERE to enquire about our fixed fee packages
2. How long will the whole process take?
The turn around time for document certification depends on the selected process and how quickly the document can be delivered to our offices. Allow for 2-3 working weeks.
Click HERE for more information on our process
3. What if the document turns out to be a fake?
We take these incidents very seriously. We will immediately cease the authentication process and report the purported holder of the document to the relevant authorities for further civil and criminal actions.
4. What is your Refund Policy?
There is no refund once documents are delivered to us.
5. What kind of documentation and identification needs to be provided?
- The document that you require us to notarise, authenticate and legalise
- If education certificate (e.g. degree), verification from the issuing institution
- Copy of current passport of the holder of the document(s)
6. What other services do you provide ?
For a small annual fee, we can:
- Store the digital copy of your processed document(s) so that you do not need to go through the process again; and/or
- Send the document to any nominated and authorised email without delay, e.g. your prospective employer.
7. What steps are involved to complete Australian document attestation and legalisation?
- Verification of your document (required for educational certificate, e.g. degree)
- Notarisation of your document
- Authentication of your notarised document at DFAT
- Legalisation of your authenticated document at the relevant embassy or high commission
Click HERE for more information on our process
8. What’s included in the Fixed Fee?
- Cost of receiving, handling and dispatching your documents
- Notary fees for notarisation of documents
- DFAT’s authentication fees
- Embassies’ legalisation fees
- Tracking updates by email if requested
9. What’s involved in each package?
Notarisation, Authentication & Legalisation
- Document and verification (for educational certificate, e.g. degree) examined
- Document notarised by issuance of Notarial Certificate
- Attend DFAT to obtain authentication
- Attend relevant foreign embassy to obtain legalisation
Authentication & Legalisation (Original Documents Only)
- Document and verification (for educational certificate, e.g. degree) examined
- Attend DFAT to obtain authentication
- Attend relevant foreign embassy to obtain legalisation
Legalisation of DFAT Authenticated Documents
- Document and verification (for educational certificate, e.g. degree) examined
- Attend relevant foreign embassy to obtain legalisation
Click HERE to enquire about our packages